Privacy & Data Protection

Privacy Policy

Your privacy is our utmost priority. This document outlines how DesiHomes collects, uses, encrypts, and protects your personal data and geolocation details.

Effective Date: August 2026 • Compliance: PECA & International Standards

Privacy Sections

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1. Our Privacy Commitment

At DesiHomes, we understand that finding or selling a home involves sharing personal, sensitive contact and financial preferences. We are strictly committed to maintaining the confidentiality, integrity, and security of all personal data provided by our users across Pakistan and worldwide.

We do not sell, rent, or trade your personal contact information to third-party telemarketers or advertisers.

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2. Information We Collect

We collect information in the following categories:

  • Account Profile Data: Full Name, Email Address, Pakistani Mobile Phone Number (+92), Agency Name, and Profile Photo.
  • Property Content: Property titles, descriptions, pricing, dimensions, high-resolution photos, and videos.
  • Inquiries & Messages: Questions sent to sellers or agents regarding specific listings.
  • Search & Filter Activity: Recent searches, price preferences, favored categories (e.g. Houses, Plots, Apartments), and bookmarked listings.
  • Technical Device Data: IP address, browser type, operating system, and authentication timestamps.
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3. Geolocation & "Use Current Location" Policy

When you click "Use Current Location" or search for properties near you, DesiHomes requests browser-level Geolocation permission.

How Coordinates are Handled:
  • GPS coordinates (Latitude & Longitude) are used exclusively to calculate distance and present properties in your immediate vicinity (e.g. DHA Lahore, Bahria Town, F-7 Islamabad).
  • We never share your exact real-time live location with other users without your explicit consent.
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4. How We Use Your Data

Your data is processed strictly for legitimate marketplace functions:

  • Connecting interested buyers and tenants directly with property owners and certified agents.
  • Publishing and moderating property listings to ensure compliance with Pakistani real estate guidelines.
  • Providing personalized search recommendations and instant WhatsApp direct contact links.
  • Detecting and preventing fraudulent, duplicate, or abusive accounts.
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5. Third-Party Services & Infrastructure

DesiHomes partners with trusted cloud infrastructure providers to ensure high performance and zero downtime:

  • Google Firebase: Secure enterprise database (Firestore) and identity authentication.
  • Cloudinary: High-speed encrypted media storage and image delivery.
  • Google Maps API: Geospatial map rendering and city landmark location services.
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6. Data Security & Encryption

All data transmitted between your device and DesiHomes is encrypted in transit using industry-standard SSL/TLS 256-bit encryption (HTTPS). Database documents are protected by strict role-based Firestore Security Rules.

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7. Your Rights (Access, Edit, Delete)

You have the absolute right to:

  • Access and review all personal data linked to your account.
  • Update or correct phone numbers, agency information, and bio.
  • Request permanent deletion of your account and associated listings.
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8. Cookies & Local Storage

DesiHomes utilizes browser LocalStorage and essential session cookies to remember your Dark/Light theme preference, saved favorites, and authentication tokens for a seamless experience without layout flash.

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9. Data Protection Officer & Contact

If you have any questions or wish to exercise your data rights, please contact our Data Protection Officer:

DesiHomes Data Protection Office

📧 Privacy Email: legal@desihomesusa.com

📧 Legal Email: legal@desihomesusa.com

📞 Phone: +92 300 4287790 (03004287790)